For more information on these positions, please call our office at 508-362-6088 and leave a voicemail or email us at jobs@whales.net. If emailing, please fill out the attached job application and email it back to us. Let us know which job you are interested in applying for and if you have any questions regarding the position.

Galley Crew

Hyannis Whale Watcher Cruises is looking for hardworking individuals to staff our onboard snack bar. Must be 18+ years of age. Must be able to pass pre employment/ random drug test screenings. Responsibilities include; stocking, preparing / serving food, bar-tending, cleaning and interacting with customers. Shift times vary. Individuals must be available to work a combination of week and weekend days. Flexible schedules available up to 40 hours per week. This is a fun fast paced position with an emphasis on excellent customer service and teamwork. Training provided.

 

 

Sales Associate

Hyannis Whale Watcher Cruises is looking for hardworking individuals to staff our ticket office and assist in our busy gift shop. Must be 16+ years of age. Responsibilities include; selling tickets, handling money, answering phones, light cleaning, selling merchandise, stocking gift shop, pricing merchandise, and interacting with customers.  Shift times vary. Individuals must be available to work a combination of week and weekend days. Flexible schedules available up to 40 hours per week. This is a fun fast paced position with an emphasis on excellent customer service and teamwork. Training provided.

Seasonal:               May – October

Job Type:               Full-time/Part-time

Compensation:      $16.00+ per hour depending on experience

2025 Education and Research Internship

Hyannis Whale Watcher Cruises is hiring Education and Research Interns for the 2025 season. This opportunity is designed for college students and recent graduates but is open to all who are passionate about whales and the marine environment. The internship is for individuals who are looking to expand their knowledge of marine ecology, wildlife, and research practices in the field. This is a seasonal, paid, joint naturalist/galley deckhand position. Applicants do not need to be majors in biology; rather, we are looking for individuals who have a passion for serving as stewards of ocean conservation. Applicants should feel comfortable with public speaking, teaching in small groups, and working with children and adults in diverse populations.

Education and Research Intern responsibilities include:

• Circulating with passengers using artifacts and teaching tools designed to aid in understanding of whales and other marine life.
• Answering questions, providing information about local wildlife, and offering suggestions for adopting a more sustainable lifestyle.
• Recording sightings data on marine mammals.
• Entering data electronically with appropriate edits.
• Identifying whales photographed in the field by individual pigmentation variations and scarring.
• Delivering excellent and attentive customer service.
• Work with supervisors to develop and work toward professional development goals and meet regularly with Director for feedback and support.
• Stocking, cleaning, and maintaining galley; serving passengers.
• Assisting with cleaning, maintaining, and servicing the vessel as an active member of the crew.
• Ensuring safety and well-being of passengers aboard whale watch vessel.
• Additional duties as assigned.

Job Qualifications of Education and Research Intern

 Must Haves:

• Strong interpersonal, communication, and organizational skills.
• Ability to multi-task in a fast-paced environment, demonstrate a willingness to learn and ask clarifying questions,
• and respond positively to constructive feedback.
• Must pass a pre-employment drug test and be enrolled in our random drug testing program during your internship.
• Capable of working a mix of week and weekend days.
• Able to withstand a wide variety of weather conditions including extreme cold and hot temperatures, rain, and challenging sea conditions.
• Must be a team player with a can-do mindset who is willing to jump in and support any needs when called upon.
• Must be able to commit a minimum of 10 consecutive weeks within the months of May-October.

Additional Qualifications/Training Provided:

• Ability to efficiently use a point-of-sale system.
• Public speaking.
• Previous customer service or a customer-facing position is a plus but not required.
• Outstanding customer service skills.

 Job Types: Seasonal

Pay: $16 per hour

Benefits:

• College credit (if applicable)
• Employee discount
• Cafeteria (galley)
• Flexible schedule
• Gratuities

Work schedule is 3-4 days per week; trips run 7 days a week.

Hyannis Whale Watcher Cruises is accepting applications for Education and Research Interns for the 2024 whale watch season. Based in Barnstable, Massachusetts, we cruise into the Stellwagen Bank National Marine Sanctuary daily to view whales, seals, seabirds, and other wildlife while enjoying views of the beautiful coastlines along Cape Cod Bay. The internship is designed for college students and recent graduates, however all who are interested in making the most of this opportunity are welcome to apply. Applicants do not need to major in biology or a related field; instead, we are looking for individuals who have a passion for serving as stewards of ocean conservation.

Education and Research Interns have a dynamic role at Hyannis Whale Watcher Cruises. In a typical week, two days will be spent acting as a second naturalist, working closely with the lead naturalist to engage with passengers to carry out our education program’s goals. Biofacts, maps, and hands-on activities are used to present educational mini-lessons on the ride to and from the feeding grounds. On these days, the intern is also responsible for collecting sightings data under the supervision of the lead naturalist, documenting the number of animals observed and assisting in identifying individual animals by the unique pigmentation of their fluke markings.

On galley deckhand days, the intern will work primarily in the vessel’s snack bar under the direction of the galley supervisor. Galley crew stock, prepare, and serve food and drink. They also assist passengers and help ensure safety both during boarding operations and while underway. Both roles assist in daily cleaning and maintenance. With a small and cohesive crew, the various roles often overlap, and the intern will have ample opportunity to communicate with naturalists and fellow interns regardless of their responsibilities each day.

Interns will also be expected to submit data electronically, participate in regular meetings and professional development opportunities, and are encouraged to complete an independent study project under the supervision of the Director of Marine Conservation and Education.

Hyannis Whale Watcher Cruises began operating whale watch trips out of Barnstable harbor in 1980, when New England whale watching was in its infancy. We take great pride not only in our boat and crew, but also in maintaining the highest level of service for our valued customers. Our professional naturalists are experts in their field and have many years of experience in sharing the marine environment with visitors. Throughout the trip, they provide engaging, entertaining, and educational narrative. They enjoy visiting with passengers to answer questions and share the excitement of whale watching.

The Whale Watcher is a member of WhaleSENSE, a voluntary education and recognition program offered to commercial whale watching companies in the Northeast U.S. This program recognizes companies committed to responsible whale watching practices and ocean stewardship.

Whale watch passengers are an extremely diverse group of people ranging from families with infants and children to professional photographers and members of the scientific community. Our goal of educating the public and fostering a strong appreciation and respect for whales and the ocean environment is achieved through positive interactions using a multitude of educational approaches while offering the best whale possible sightings within our control.

To Apply: Send completed job application (https://whales.net/jobs-2/), resume, cover letter, two written letters of recommendation, and unofficial transcript to   Laura Lilly: laura@whales.net. We are currently accepting applications on a rolling basis, with a priority deadline of Feb 21. Interviews will be conducted by the end of February.